Clear and concise business writing is essential in the workplace if you want what you write to be read, understood, and acted upon. In this course, students will learn skills and techniques that can aid them in producing more focused, polished, and effective written communication. This course will focus on types of written communication primarily used within KSP including email and memorandums. This course will provide a review of the fundamentals/mechanics of writing as well as etiquette for emails and memorandums. Additional topics will include a brief overview of best practices regarding open records, how to compose bad news, and business vs. creative writing.

This course is intended for all personnel who want to improve their written communication skills. Though not required, this course is designed to be taken in conjunction with parts 1 & 3 of the Communication Matters Series.

Pre-Class Assignment: This course requires the completion of a short writing assignment prior to attending. The assignment is the construction of a brief memorandum and the prompt will be emailed to registered participants no later than 1-week before the course start date.

This course is NOT KLEC certified training.

This course is "step 1" in our leadership development series.  We will discuss basic leadership topics (including leading yourself and others), the concepts of followership and blind followership, and leadership core values. This course will provide an overview of leadership basics and fundamentals.  Participants will be given instruction in how to apply these principles to leading themselves and others.

Effective communication skills are essential in the workplace and can provide a variety of benefits including loyalty, trust, and collaboration towards a common goal. This course will focus on the verbal and non-verbal aspects of communication. Students will begin by exploring key theories about the communication process which will segue into listening skills, barriers, strategies, body language, and managing emotions.

This course is intended for all personnel who want to improve their interpersonal communication skills. Though not required, this course is designed to be taken in conjunction with parts 2 & 3 of the Communication Matters Series.

This course is NOT KLEC certified training. 

This training will introduce the DiSC personality style assessment and teach you to interpret the results to enhance your leadership communications. You will learn to leverage your strengths identified through DiSC to enhance your conversations with peers, employees, and teams using the time-tested tools of feedback, coaching, and evaluation. The practical skills taught in this class with help create a shared language of leadership to boost team culture, productivity, performance, and positive outcomes.

Date: February 12, 2025

Time: 8:30 am-5:00 pm (EST)

Venue: Academy, Classroom 2

Speakers: Jeremy Triplett and Katie Hamilton

This course is NOT KLEC certified training.