The KSP Communications Training Officer (CTO) Course provides newly selected KSP CTO personnel with methods and principles of effective training at the local Post level.  A strong emphasis will be placed on the training environment, the need for thorough and consistent post level telecommunications training and will explain the use of evaluation forms and additional documentation required in the Standardized Telecommunications Training Program. Students will learn about Federal laws, vicarious liability, the Equal Employment Opportunity Commission (EEOC), stress and the CTO, interpersonal communications, verbal judo, customer service, qualifications of an effective CTO, training a multigenerational workforce, Communications Training Officer Program, standardized training, and the applicable forms.     

* This class will consist of Three KLEC approved curriculums for a total of 22 hours. 

This is a 3 day course where the LINK operator will be provided with advanced techniques of CJIS and a basic understanding of duties and responsibilities of the TAC. 

Spots are limited to CJIS certified operators.

The Communications Training Officer (CTO) In-service class is designed for current agency CTOs and will provide a review on the proper completion of program evaluation forms and training methods.  Agency CTOs will be provided with information on recent updates and revisions to program forms and will then participate in practical exercises designed to give them practice with proper form completion.  Additionally, the CTOs will be provided with information on methods and techinques for training a multigenerational workforce.

This is a 3 day course where the LINK operator will be provided with advanced techniques of CJIS and a basic understanding of duties and responsibilities of the TAC. 

Spots are limited to CJIS certified operators.