Communication Matters - Part 2: Written Communication
with Courtney Brookman
Free
Clear and concise business writing is essential in the workplace if you want what you write to be read, understood, and acted upon. In this course, students will learn skills and techniques that can aid them in producing more focused, polished, and effective written communication. This course will focus on types of written communication primarily used within KSP including email and memorandums. This course will provide a review of the fundamentals/mechanics of writing as well as etiquette for emails and memorandums. Additional topics will include a brief overview of best practices regarding open records, how to compose bad news, and business vs. creative writing.
This course is intended for all personnel who want to improve their written communication skills. Though not required, this course is designed to be taken in conjunction with parts 1 & 3 of the Communication Matters Series.
Pre-Class Assignment: This course requires the completion of a short writing assignment prior to attending. The assignment is the construction of a brief memorandum and the prompt will be emailed to registered participants no later than 1-week before the course start date.
This course is NOT KLEC certified training.
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Apr 16th, 2025
Wed from 9:00 am - 4:00 pm
KSP Records and Computer Technologies Branch
1266 Louisville Road
Frankfort, KY 40601
Get directions
Room: Training Room